Refund policy

30-Day Return & Refund Policy

We want you to be happy with your Burrow Athletic purchase. If something isn't right, eligible items may be returned within 30 days of delivery.

Return Eligibility

To be eligible for a return, merchandise must be unworn, unused, unwashed, and in its original condition with any original tags and packaging. You will also need your order number or proof of purchase.

Items that show signs of wear, use, washing, alteration, or damage not caused by Burrow Athletic may not be eligible for a refund.

Starting a Return

To request a return, contact us at team@burrowathletic.com within 30 days of delivery. Please include your order number and the item(s) you would like to return.

Returns must be authorized before they are sent back. We will provide return instructions and the appropriate return shipping address after your request has been approved. Items returned without first requesting a return may not be accepted.

Return Shipping

For standard returns, including items ordered in the wrong size, color, or style, the customer is responsible for return shipping costs. Original shipping charges are non-refundable.

If you received an incorrect, damaged, or defective item, please contact us as soon as possible. If the issue is confirmed, Burrow Athletic will cover the cost of the return or replacement.

Damaged or Incorrect Items

Please inspect your order when it arrives. If an item is defective, damaged, or incorrect, contact us at team@burrowathletic.com so we can evaluate the issue and make it right.

Exchanges

The fastest way to exchange an item is to contact us at team@burrowathletic.com. Exchanges are subject to product availability. If the item you want is unavailable, we may issue a refund for the eligible returned item instead.

Refunds

Once we receive and inspect your return, we will notify you whether the refund has been approved. Approved refunds will be issued to your original payment method.

Please allow up to 10 business days after approval for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we approved your return and you haven't received your refund, contact us at team@burrowathletic.com.

Final Sale Items

Items specifically marked Final Sale at the time of purchase are not eligible for return or exchange, except when the item arrives damaged, defective, or incorrect.

Questions

For questions about returns or refunds, contact us at:

Burrow Athletic
team@burrowathletic.com